The article has been updated successfully.The customer is responsible for the shipping charges for returning the product to Glyph. Glyph pays for Fedex Express Saver shipping (1-3 days in continental USA) when we return your product after repairing or replacing it. If you need your drive shipped back overnight (Fedex or UPS only) you are responsible for ALL shipping charges. Please have your account number or credit card information ready when calling the Glyph Tech / Service Department.
I need to return my drive to Glyph for service/repair/replacement. Who pays for the shipping?
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Last Updated
30th of June, 2011
