Does Glyph Manager work over FireWire in Mac OSX 10.6 or 10.7? [Article]
When booted into 32-bit mode, Glyph Manager will see a FireWire connected drive under 10.7 Lion When booted into 64-bit mode, Glyph Manager will not see a FireWire conn
How do I change a failed ForteRAID drive module? [Article]
Below is an excerpt from the ForteRAID manual available in the support section of the Glyph web site. Changing a Failed Hard Drive Module If one of the hard d
Glyph Manager application does not open on my Macintosh computer. What do I do? [Article]
Occasionally the permissions of the Glyph Manager application needs to be re-set, and will result in the application failing to open. You can check the permissions by doing this: From the finder,
Glyph Manager and 64-bit Mac operating systems [Article]
Currently Glyph Manager does not support 64-bit Mac operating systems. The symptom is when connected with Firewire, Glyph Manager will not recognize your drive, but your drive will appear mounte
Does Glyph Manager work over eSATA? [Article]
Glyph Manager works over eSATA only under certain conditions: 1. On Mac laptops running OS X when connected to the FirmTek SeriTek/2SM2-E ExpressCard Adapter 2. On Windows XP, Vista, and 7
Window resize problem with Mac version of Glyph Manager [Article]
We are aware of an issue where, on certain screen resolutions, the Glyph Manager window is too large to fit onscreen and cannot be resized due to the lack of scroll bars. The issue should be resolved ...
Glyph Manager and 64-bit Windows operating systems [Article]
We have been able to reproduce a Glyph Manager failure to change drive modes with Windows 7 64-bit edition. We have established that Glyph Manager works properly in 32-bit Windows. Whi
Glyph Manager with Vista and Service Pack 1 [Article]
The Windows version of Glyph Manager supports Windows XP and above. Windows Vista must be patched with Service Pack 1 to allow installation of Glyph Manager. If your installation of Vista is configu...
Glyph Manager doesn't work with the bundled EC2 card from Glyph [Article]
Glyph's EC2 eSATA card (included with the ForteRAID and sold separately) is designed to provide basic eSATA connectivity. It does not support Glyph Manager nor does it support the full speed of the ma...
Glyph Manager doesn't automatically start when using Windows 7. Why? [Article]
This is a known problem with Windows 7. Automatic starting of Glyph Manager does not work currently. You must manually start the program under Windows 7.
What is the most recent version of Glyph Manager? [Article]
Glyph Manager continually changes as we add compatibility for new products. To get the latest version of Glyph Manager, go to the support section of www.glyphtech.com and download the version for your...
Which eSATA cards are compatible with Glyph products? [Article]
Glyph sells the EC2 PCIe card which is a 1x PCIe card, and can hit speeds of over 110MB/s, perfect for single-drive products like th
Glyph Manager doesn't work with the EC2 card from Glyph [Article]
Glyph's EC2 eSATA card is designed to provide basic eSATA connectivity. It does not support Glyph Manager nor does it support the full speed of various Glyph products. The EC2 card supports 110MB/s, a...
Glyph Manager doesn't work with the bundled EC2 card from Glyph [Article]
...rd included with the ForteRAID is designed to provide basic eSATA connectivity. It does not support Glyph Manager nor does it support the full speed of the ForteRAID, which is 230MB/s.
On Windows, during GT 062E power on, why does Glyph Manager report that the arra... [Article]
This is normal behavior and nothing to worry about. Since the drives inside the GT 062E take a few seconds to spin up, they are "offline" for a moment when the controller goes to look for them, and Gl...
GT 062 3TB Supports JBOD and RAID 1 Only [Article]
... can be configured to function as one single drive or two individual drives. Through the use of the Glyph Manager software utility, it support
Do I need to have Glyph Manager installed to use the GT 062? [Article]
No, Glyph Manager is used for configuration and monitoring only. It is required to change drive configuration or monitor drive health when in RAID 1 mode. If you set the unit to RAID 1 mode, for examp...
Glyph Manager under Windows shows my GT 062 in the incorrect mode. Why? [Article]
... Windows, a FireWire connected GT 062 requires drivers be installed in order for it to be used with Glyph Manager. You should allow the "New Hardware Wizard" to run when a GT 062 is connected, and
I am still running Mac OS 9 or Win/ME. Can I use the GT 062 with my system? [Article]
...r the FireWire 400 port or the USB port on the drive to your OS 9 or Win/ME machine. You cannot run Glyph Manager to change configuration or monitor drive status, however the
Do I need any drivers to use the GT 062? [Article]
...ers are required to read and write to the GT 062 using FireWire or USB. A driver is required to use Glyph Manager to change configuration or monitor drive health. On Mac OS, all necessary driver