How to eliminate grounding-related noise in your audio recording system [Article]
Problems with grounding can be in the form of a buzzing sound when the hard drive is being accessed, or a low-frequency 60-cycle hum whenever the drive is connected to the computer. If you are experie...
2TB Disk Size limit with older versions of Pro Tools (ver 8 and lower) [Article]
Problem: Older versions of Pro Tools® (version 8 and lower) do not support record or playback on disks larger than 2TB. If you attempt to record or playback from any locations
2TB Disk Size limit with older versions of Pro Tools (ver 8 and lower) [Article]
Problem: Older versions of Pro Tools® (version 8 and lower) do not support record or playback on disks larger than 2TB. If you attempt to record or playback from any locations
2TB Disk Size limit with older versions of Pro Tools (ver 8 and lower) [Article]
Problem: Older versions of Pro Tools® (version 8 and lower) do not support record or playback on disks larger than 2TB. If you attempt to record or playback from any locations
2TB Disk Size limit with older versions of Pro Tools (ver 8 and lower) [Article]
Problem: Older versions of Pro Tools® (version 8 and lower) do not support record or playback on disks larger than 2TB. If you attempt to record or playback from any locations on
Does Glyph Manager work over FireWire in Mac OSX 10.6 or 10.7? [Article]
...ill see a FireWire connected drive under 10.7 Lion When booted into 64-bit mode, Glyph Manager will not see a FireWire conn
EC2 Card driver incompatible with Mac OS 10.7 Lion upgrade [Article]
With the upgrade to Mac OS 10.7, the driver for the Glyph EC2 2-Port eSATA card is removed and put into a folder called "Incompatible Software" at the root level of the boot drive. The EC2 card uses...
My PortaGig 62 does not show up correctly in Windows while connected via eSATA (... [Article]
A 3TB PortaGig drive in RAID 0 or Spanning mode may appear to be smaller than it's actual size when plugged in to an eSATA port on Windows Vista and Windows 7. The PortaGig 62 may appear
My GT 062E does not show up correctly in Windows while connected via eSATA (3TB ... [Article]
A 3TB and 4TB GT 062E drive in RAID 0 or Spanning mode may appear to be smaller than it's actual size when plugged in to an eSATA port o
My ForteRAID does not show up correctly in Windows while connected via eSATA (Mo... [Article]
A 3TB, 4TB, 6TB, 8TB ForteRAID drive may appear to be smaller than it's actual size when plugged in to an
How do I change a failed ForteRAID drive module? [Article]
Below is an excerpt from the ForteRAID manual available in the support section of the Glyph web site. Changing a Failed Hard Drive Module If one of the hard d
Glyph Manager application does not open on my Macintosh computer. What do I do? [Article]
Occasionally the permissions of the Glyph Manager application needs to be re-set, and will result in the application failing to open. You can check the permissions by doing this: From the finder,
My Triplicator is copying slowly over FireWire. What's going on? [Article]
We have identified a connection speed anomoly with Triplicator over FireWire 800, and we are investigating the cause. The problem scenario occurs when a Mac computer has set the firewire connecti
I am taking my Glyph overseas. Will it work on different international power st... [Article]
You are ready to take your Glyph on a world tour, but you're not sure if those crazy power outlets are going to power your drive properly? Well, they will. Glyph is sold all over the world.
Glyph Manager and 64-bit Mac operating systems [Article]
Currently Glyph Manager does not support 64-bit Mac operating systems. The symptom is when connected with Firewire, Glyph Manager will not recognize your drive, but your drive will appear mounte
Does Glyph Manager work over eSATA? [Article]
Glyph Manager works over eSATA only under certain conditions: 1. On Mac laptops running OS X when connected to the FirmTek SeriTek/2SM2-E ExpressCard Adapter 2. On Windows XP, Vista, and 7
Window resize problem with Mac version of Glyph Manager [Article]
... where, on certain screen resolutions, the Glyph Manager window is too large to fit onscreen and cannot be resized due to the lack of scroll bars. The issue should be resolved i
Glyph Manager and 64-bit Windows operating systems [Article]
We have been able to reproduce a Glyph Manager failure to change drive modes with Windows 7 64-bit edition. We have established that Glyph Manager works properly in 32-bit Windows. Whi
Glyph Manager with Vista and Service Pack 1 [Article]
The Windows version of Glyph Manager supports Windows XP and above. Windows Vista must be patched with Service Pack 1 to allow installation of Glyph Manager. If your installation of Vista is configu...
Glyph Manager doesn't work with the bundled EC2 card from Glyph [Article]
...ed with the ForteRAID and sold separately) is designed to provide basic eSATA connectivity. It does not support Glyph Manager nor does it support the full speed of the man