Does Glyph Manager work over FireWire in Mac OSX 10.6 or 10.7? [Article]
When booted into 32-bit mode, Glyph Manager will see a FireWire connected drive under 10.7 Lion When booted into 64-bit mode, Glyph Manager will not see a FireWire conn
- My PortaGig 62 does not show up correctly in Windows while connected via eSATA (... [Article]
A 3TB PortaGig drive in RAID 0 or Spanning mode may appear to be smaller than it's actual size when plugged in to an eSATA port on Windows Vista and Windows 7. The PortaGig 62 may appear
- My GT 062E does not show up correctly in Windows while connected via eSATA (3TB ... [Article]
A 3TB and 4TB GT 062E drive in RAID 0 or Spanning mode may appear to be smaller than it's actual size when plugged in to an eSATA port o
- My ForteRAID does not show up correctly in Windows while connected via eSATA (Mo... [Article]
A 3TB, 4TB, 6TB, 8TB ForteRAID drive may appear to be smaller than it's actual size when plugged in to an
- Glyph Manager and 64-bit Mac operating systems [Article]
Currently Glyph Manager does not support 64-bit Mac operating systems. The symptom is when connected with Firewire, Glyph Manager will not recognize your drive, but your drive will appear mounte
- Does Glyph Manager work over eSATA? [Article]
Glyph Manager works over eSATA only under certain conditions: 1. On Mac laptops running OS X when connected to the FirmTek SeriTek/2SM2-E ExpressCard Adapter 2. On Windows XP, Vista, and 7
- Glyph Manager and 64-bit Windows operating systems [Article]
We have been able to reproduce a Glyph Manager failure to change drive modes with Windows 7 64-bit edition. We have established that Glyph Manager works properly in 32-bit Windows. Whi
- I am having problems with PortaGig 50 connected via USB on an older Mac operatin... [Article]
We have reproduced a problem with PortaGig 50 and USB under Mac OS 10.4.11. If data is transfered to or from a PortaGig 50 in this scenario, it may cause the computer to hang and/or crash. Windows, Le...
- What is the correct way to remove a FireWire or USB drive from your system? [Article]
If you're using a Mac and removing a FireWire or USB drive while your Mac is still booted, drag the icon of the drive to the trash. This will spin the drive down, and correctly dismount it from the co...
- I am still running Mac OS 9 or Win/ME. Can I use the GT 062 with my system? [Article]
Yes. You can connect either the FireWire 400 port or the USB port on the drive to your OS 9 or Win/ME machine. You cannot run Glyph Manager to change configuration or monitor drive status, however the...
- What is the correct power-up sequence for hard drives and computers? [Article]
In general, the best practice is to power on peripherals, and then boot your computer. With FireWire and USB devices, it doesn't matter which is powered on first, the devices will be discovered by the...
- Do I need any drivers to use the GT 062? [Article]
No drivers are required to read and write to the GT 062 using FireWire or USB. A driver is required to use Glyph Manager to change configuration or monitor drive health. On Mac OS, all necessary drive...